Most clients take a managed support plan that covers day-to-day IT, then add the security, backup and cloud services that suit them.
For a flat monthly fee we look after your IT the way an in-house team would. We monitor your systems, keep them patched and maintained, and deal with problems early, often before anyone in the office notices.
Already have someone who looks after IT? We're not here to replace them. We can take on the monitoring, patching, backups and projects that eat into their time, cover holidays and absence, and be a second pair of hands when something bigger goes wrong.
Your staff can call us or raise a request whenever something isn't working. Support on a managed plan isn't billed by the hour, so nobody needs to wait for approval before asking for help.
Your servers hold your files, applications and user accounts, so they need closer attention. We monitor and manage them remotely and on site, whether they sit in your office, run as virtual machines or live in Microsoft Azure.
A well-run network is fast, reliable and hard to break into. We look after the firewall, switches and Wi-Fi that connect your office, keep antivirus up to date on every device, and make sure the whole network is protected as one.
There are two kinds of hard drive: those that have failed and those that will. Add ransomware, theft and accidental deletion, and a reliable backup becomes one of the most important things your business has.
We use proven, business-grade backup platforms, keep copies off site, and check that backups actually restore. Disaster recovery goes further than getting files back: if a server fails, a backup copy can be started as a virtual machine to get your staff working again while the original is repaired.
Our backup partners: Datto (Kaseya) business continuity and Hornetsecurity VM Backup.
A business firewall is your first line of defence, blocking unauthorised access before it reaches your computers. Web filtering adds control over what's reached from inside: block malicious and inappropriate sites, and decide which staff can use social media or streaming during work hours, without slowing anyone down.
Email is still the most common way attackers get into a business, through phishing links, malicious attachments and fake invoices. Our hosted filtering checks mail before it reaches your inbox, removes spam and threats, and holds anything suspicious in a quarantine you can review, so genuine messages aren't lost.
Passwords alone are no longer enough: billions of stolen logins are traded online. Multi-factor authentication (MFA) adds a second check, usually an app on your phone, so a stolen password on its own can't get anyone into your accounts. We roll it out across Microsoft 365, Google Workspace, remote access and other business systems, and help your staff get used to it.
Lost files with no backup? Don't give up yet. We'll assess the failed drive or device, recover what we can, and where specialist work is needed we send it to a trusted data recovery partner, keeping you informed throughout. Once your data is back, we'll make sure it's backed up properly so it doesn't happen again.
Microsoft 365 brings business email, Teams, file storage and the Office apps together under one subscription. We help you choose the right plans, move your email and files across, and set it up securely.
Prefer Google? Google Workspace gives you Gmail on your own domain, Google Drive cloud storage, Docs, Sheets, Calendar and Meet, with real-time collaboration from any device. We set up, migrate, secure and support Google Workspace just as we do Microsoft 365.
Instead of buying a new server every few years, run it in Microsoft Azure. Your applications and data sit in Microsoft's secure UK data centres, there's no hardware in the office to fail or replace, and you can scale up or down as the business changes. We plan the move, migrate your servers and manage them afterwards.
With Azure Virtual Desktop, your staff's Windows desktop and applications run in the cloud, and they can reach them securely from office PCs, laptops at home or a tablet. Company data stays in the cloud rather than on the device, so a lost laptop doesn't mean lost data.
Got several ageing servers in a cupboard? Virtualisation consolidates them onto fewer, more powerful machines, cutting hardware, power and maintenance costs and making backup and recovery much simpler. It's also a good first step towards moving to the cloud.
Most teams now work some of the time from home, on the road or in shared spaces. We make sure they can do it productively and safely.
Phones and tablets now hold company email, files and Teams chats, and many of them are staff's own devices. Mobile device management lets you protect that data without taking over people's personal phones.
Servers, PCs, laptops, printers, firewalls and switches all fail eventually. We diagnose and repair hardware and software faults, remove malware, and upgrade slow machines with faster storage and more memory. When something isn't worth fixing, we'll tell you honestly and source a suitable replacement quickly.
Tell us how your business works and we'll recommend what makes sense, and what doesn't.
