Homepage Homepage Computer ServicesIT support since 2003
Support

Remote support

Need help now? Call us, and we can usually connect to your computer and fix the problem while you watch.

Call 01525 217671

Let a technician connect to your computer

We use Splashtop SOS for one-off remote sessions. Nothing stays installed, and we can only connect while you have it open and have given us the code.

  1. Call us on 01525 217671 so we know you need help.
  2. Download Splashtop SOS for your computer using a button below.
  3. Open the file you downloaded. If Windows or macOS asks for permission to run it, choose to allow it.
  4. Read us the 9-digit session code shown in the Splashtop window. Your technician will then connect.
Download for Windows Download for Mac

On a Mac, the first time you use it you may need to allow screen recording and accessibility for Splashtop SOS in System Settings → Privacy & Security. We'll talk you through it.

Stay safe

  • Only start a remote session when you have contacted us, or you're on the phone with someone you know at Homepage.
  • We will never cold-call you and ask you to install remote access software.
  • You can end the session at any time by closing the Splashtop window.
  • If anything feels wrong, hang up and call us back on 01525 217671.